Check the destination
Review your saved USDT wallet address and network in Profile settings. Confirm that the receiving wallet supports that network.
Open profile settings: Check the destinationWITHDRAWALS
A withdrawal starts with your request and requires administrator approval. Submission or approval alone does not mean a transfer has been sent.
Review your saved USDT wallet address and network in Profile settings. Confirm that the receiving wallet supports that network.
Open profile settings: Check the destinationEnter an amount within your available balance. Review the destination before submitting. Requested funds are reserved while the request is open.
Open Capital & activity: Review and requestThe request remains pending until reviewed. An approved request is awaiting payment. A rejected request releases the reservation back to available balance.
Open Capital & activity: Follow administrator reviewWhen the administrator records payment, the history shows its transaction reference. Open the explorer to check the transfer on the selected network. Contact support if details do not match.
Get payment help: Check the payment recordApproval and payment are separate statuses. Use the timeline to check whether payment has been recorded and whether a transaction reference is available.
Contact support with the request ID before submitting another request. A new profile address should not be assumed to change an existing withdrawal destination.
BEFORE YOU TRANSFER
Confirm the terms for your account before sending funds. The invoice is the reference for the exact transfer amount and network.
Your dashboard records invoices, account credits and withdrawal requests separately. Public club-capital figures are separate from your personal balance.
Contact and support guide